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With an economy that’s driven by consumer demand and customer retention, businesses look to a CRM business analyst to drive sales and keep clients coming back for more.
CRM stands for “customer relationship management,” but the job responsibilities of a... (More)
Customer relationship management analysts work in companies or in consultancies, using CRM software to analyze customer data and make recommendations on sales, marketing and customer service initiatives. Customer relationship management is a strategically important activity, helping companies build and maintain... (More)
CRM helps organisations streamline processes, build customer relationships, increase sales, improve customer service, and increase profitability. When people talk about CRM, they are usually referring to a CRM system, a tool that is used for contact management, sales management, productivity,... (More)