• Completeness. The message must be complete and geared to the receiver's perception of the world.
• Concreteness. Concrete business communication is also about a clear message.
• Courtesy. it is important to approach the audience in a friendly and courteous manner.
• Correctness.... (More)

Creativity is neither, it is an ability. Skill requires technique, you don't need any technique to be creative. ... Creativity is neither, it is an ability to see beyond ordinary, it is to use the mind and the... (More)