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Manonita Rathore
Gig economy and behaviour &soft skills Expert
Asked a question last year

Why Empathy matters?

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Manonita Rathore
Gig economy and behaviour &soft skills Expert

Empathy helps connect people, moving them toward each other in a helping and/or healing capacity. As Stephen Covey (acclaimed author and leadership expert) stated, "When you show deep empathy toward others, their defense energy goes down and positive energy replaces it. That's when you can get more creative in solving problems."

As we live our lives at work and at home, we are continually interacting and balancing relationship dynamics. When we lack empathy, we are unable to develop and nurture those interpersonal connections, leading to strained Relationship , broken trust, loss of relationships, and isolation.3

It becomes more difficult to repair conflicts, work collaboratively, or solve problems when we don't practice empathy.

Our society relies on empathy to facilitate connections and forward movement. When the empathy piece is missing, we become more disconnected and less effective in our productivity and innovation of new ideas. Practicing Empathy is important in a variety of relationship dynamics, such as those among:

  • Business partners
  • Colleagues
  • Community groups
  • Coworkers
  • Dating Relationships
  • Families
  • Friends
  • Marriages
  • Siblings