Developing communication skills can help many aspects of your life, from your professional career, to social gatherings, to your family life.
In today's hectic world, we rely heavily on sharing information, resulting in greater emphasis being placed on having good communication skills. Good verbal3 and written3 communication skills are essential in order to deliver and understand information quickly and accurately. Being able to communicate effectively is a vital life skill and should not be overlooked.
In contrast, poor communication skills can have a negative impact - a poorly delivered message may result in misunderstanding, frustration and in some cases disaster.
Communication can be defined3 as the process of understanding and sharing meaning. To communicate well is to understand, and be understood. This can be achieved in the following ways:
- Verbally - your voice
- Visually - e.g. images, graphs, maps, infographics
- Non-verbally - e.g. body language, eye contact, gestures
- Written – e.g. books, websites, emails