E-Commerce is more than buying and selling product online. Instead it encompasses the entire online process of developing, marketing , selling , delivering and paying for products and services purchased on internet. E-Commerce is a general concept covering any form of business transaction or information and exchange executed using internet. E-Commerce take place between companies, between companies and their customers or between companies and public administration. E-commerce (electronic commerce) includes electronic trading of goods and services and electronic materials.
After the internet and dotcom (.com) revolution, electronic commerce ( E-Commerce ) remain a new emerging and constantly changing field of information technology and business management. With the advent of the internet, the term E-Commerce has gain popularity, it includes –
• Electronic trading of physical goods and information.
• All the step involved in trade, such as online marketing, ordering , payment and support for delivery.
• The electronic provision of service such as after sales support online legal advise.
• Electronic support for collaboration between companies such as collaborative online design and engineering for virtual business consultancy team.
Thus E-Commerce is an emerging concept that describes the process of buying and selling or exchanging of the product services and information via computer network including the internet .
E-Commerce exchanges maybe business to business, business to consumer or with facilities such as online auction, consumer to consumer. The E-Commerce maybe a home computer user , a business computer user, a commercial intermediary or the transaction may be generated from the customer business information system.