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Manonita Rathore
Gig economy and behaviour &soft skills Expert
Asked a question last year

What is e-commerce? define it.

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Manonita Rathore
Gig economy and behaviour &soft skills Expert

E-Commerce is more than buying and selling product online. Instead it  encompasses the entire online process of developing, marketing , selling , delivering and paying for products and services purchased on internet. E-Commerce is a general concept covering any form of business transaction or information and exchange executed using internet. E-Commerce take place between companies, between companies and their customers or between companies and public administration. E-commerce (electronic commerce) includes electronic trading of goods and services and electronic materials.

After the internet and dotcom (.com) revolution, electronic commerce ( E-Commerce ) remain a new emerging and constantly changing field of information technology and business management. With the advent of the internet, the term E-Commerce has gain popularity, it includes –  

• Electronic trading of physical goods and information.

• All the step involved in trade, such as online marketing, ordering , payment and support for delivery.

• The electronic provision of service such as after sales support online legal advise.

• Electronic support for collaboration between companies such as collaborative online design and engineering for virtual business consultancy team.  

Thus  E-Commerce is an emerging concept that describes the process of buying and selling or exchanging of the product services and information via computer network including the internet .  

E-Commerce exchanges maybe business to business, business to consumer or with facilities such as online auction,  consumer to consumer. The E-Commerce maybe a home computer user , a business computer user,  a commercial intermediary or the transaction may be generated from the customer business information system.