Behavioral skills often fall under the general heading of good character, friendliness, maturity, or common sense, and many people assume that those skills come naturally.
Smart people don’t always possess behavioral skills. These are skills that must be learned and practiced. The good news is that it's possible to develop these behavioral skills, and to use them to enhance your career. Many behavioral skills are social in nature. They concern how well you can get along with other people, including your supervisor, colleagues, customers, vendors, and clients. Behavioural skills refer to the reflective ability of the individual in relation to the characteristics of the situations he or she may come up against.
This ability may be organisational when the individual reacts in relation to the quality of his or her work, e.g. prioritising, anticipating, checking, etc.), social or interpersonal, when the person reacts to others and establishes relationships, e.g. negotiating, discussing, cooperating, etc.), or emotional and psychological (when the individual reacts to him or herself and his or her own limits, e.g.: adapting, taking training, etc.).