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Jahnvi Singh Parihar
Communication Skills, Educational Technology & Operations Expert
Asked a question last year

What are the possible ways to build customer relationship?

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Jahnvi Singh Parihar
Communication Skills, Educational Technology & Operations Expert

Customer Relationship Management(CRM)  forms the foundation of Sales & Marketing, as it binds customers to the goods and services provided by the brand. When a product is introduced, it is dependent on the sales techniques to publicise it and increase its sales. Our sole purpose is not to sell out the products and gain money but gain the trust of the customers so that there exists a mutual relation between the brand and the customers. These good relations ensure that the customers come over and over again to try the new services offered by the brand.

 

  • Provide trustable services to the public.
  • Proper advertising.
  • Listening to the suggestions and queries of the public.
  • By recruiting good salesperson as they communicate well and do magic with words.

Some of these qualities helps in the enhancement of CUSTOMER RELATIONS.