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debakshi gupta
CRM and English Skills expert
Asked a question last year

What are the features of CRM software?

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debakshi gupta
CRM and English Skills expert

The top CRM software features and functionality include:

  • Contact Management. ...
  • Sales Team and Customer Opportunity Management. ...
  • Lead Management for Determining High-Quality Leads. ...
  • Reports and Dashboards. ...
  • Sales Analytics. ...
  • Mobile CRM. ...
  • Sales Force Automation. ...
  • Sales Forecasting.