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debakshi gupta
CRM and English Skills expert
Asked a question last year

How to greet customers in Retail Store?

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debakshi gupta
CRM and English Skills expert
  1. Show that you recognize them. 
  2. Ask if they've been in before. 
  3. Ask about the weather. 
  4. Compliment appropriately. 
  5. Use a conversation piece. 
  6. Timing is everything. 

The Six Worst Greetings

  • A stare — like employees are watching to see if you’re going to steal something.
  • The daze — they pretend they’re so busy they can’t see you.
  • (As you enter a restaurant) “Just one?”
  • “Can I help you”
  • “Next!”
  • A canned phony sounding speech.